News & Advice


Switch off, check on!

With energy prices soaring since the 1st April, more than a third of homeowners will, or already have, switched off their heating earlier than usual this year to save on bills.  After the cold snap earlier this month, this may have left nearly 8 million households braving the cold at home due to increased money worries.

Gas Safe's new research suggests that as well as switching off earlier than usual, nearly a third (31%) will skip booking their annual gas safety check this year, due to the cost-of-living crisis. This is despite a majority (77%) being aware that regular servicing can help gas appliances run more efficiently, and in turn save money on household bills.  Pro-Tect cannot stress enough the importance of having an annual service on all your gas appliances not only from a safety aspect but in preserving your appliance and making it more efficient.  We all need to save on our energy bills right now!


Gas Safe Register’s and Pro-Tect's Switch Off and Check On top tips:

  • Annual gas boiler, and wider gas appliances servicing, can save you in the long run – left ignored, gas-related warning signs such as boilers making rattling and banging sounds, can add up when it comes to fixing them later down the line. Average costs are estimated at £2,333.

  • Only use a Gas Safe registered engineer to fit, fix and service your gas appliances. Using an illegal tradesperson can risk invalidating your home insurance.  Pro-Tect are Gas Safe registered and you can ask to check our Gas Safe Register ID card when we arrive.  

  • Struggling to remember when you last booked your annual gas service and safety check? Any customers we have serviced in the past will get a reminder from us to remind you to get your annual gas service appointment booked.  If you are new to us, you get added to our system for future reminders.

  • If any of the following signs are spotted, immediate expert attention from us will be required; lazy yellow cooker flames, rather than flames that are blue and crisp, as well as sooty marks or stains and unexplained high levels of condensation in a room, are all definitive warning signs of unsafe gas appliances and, if left unchecked, can pose life-threatening risks such as carbon monoxide poisoning.

  • If you suspect carbon monoxide poisoning, get some fresh air and leave the house as quickly as possible. See a doctor and if you are very unwell call 999 for an ambulance. The National Gas Emergency Helpline is also available 24/7 on 0800 111 999.

Click the button below to contact us to get your spring clean check booked in!


Make sure it's just love that's in the air

This Valentine's day, make sure it is just love that is in the air and not carbon monoxide.  Carbon monoxide is a silent killer and we cannot emphasise enough the importance of having the gas appliances in your home serviced on an annual basis.  We pride ourselves in the knowledge of regulations and gas safety which is why we always give our customers the best advice. 

Our Pro-Tect installations receive a £10 discount on their annual service checks and don't forget you need to make sure they are completed every year so you do not invalidate your boiler manufacturers warranty.

Get in touch with us if you need to book your annual service.


We met Baxter from Baxi!

We had a great day out at the InstallerShow 2021 and even got to meet our hero Baxter from Baxi Boilers. We are always looking at opportunities to improve our work and it's always exciting to meet current and new suppliers to see what new products/tools/supplies they have. Plus we just love tools!!!


Here is Connor and Mick with their hero!  Our customers know we love a Baxi boiler!


Winter's your home ready?

Now is the best time of year to make sure your home is ready for the winter! 

  • Have all of your gas appliances been serviced recently?

  • Is there a room that requires an extra radiator?

  • Are all of your radiators heating up correctly?

  • Is your boiler efficient enough for your home?

Get in touch if you need Pro-Tect to get your home winter ready.

The power of a magnetic filter

We recently posted on our social media account a powerflush carried out at a house and how much sludge was on the magnetic filter. This caused a lot of questions about what they are and if you need them. See below to see the answers to the common questions we get asked:

"What should it look like?"
Here is a video of us cleaning the sludge from the magnet, from the powerflush machine, and as you can see it should just be the silver magnetic rod. 

"How do they work?"
A magnetic filter works by the steel sludge (magnetite) being attracted to the magnet. As the corroded steel debris passes through the system, it gets caught in the filter, allowing the newly cleaned water to continue through your pipes.

"What are the benefits?"
It looks after your central heating system by stopping this debris from circulating in your system and clogging up radiators, pumps and other components. Thus making your boiler more efficient and prolonging its life. We fit these with all of our boiler installations, where possible, to Pro-Tect the boiler system from day 1.
"Will this solve my sludge problems?"

We recommend having a powerflush to give your central heating system a good clean through before having a magnetic filter fitted so you can really feel the benefits. You should then clean the filter every 12 months which is something we do as part of our annual boiler services, where possible*. 

Get in touch with us if your central heating system is in need of a pick me up powerflush and magnetic filter fitting.

*Please be aware that not all magnetic filters can be stripped apart as they are not manufactured to the same design therefore we can only do a check on these filters.

Cleaning the Windows

Have you ticked a gas safety check off your annual spring to-do list?

For spring cleaning garden maintenance (29%), cleaning the windows (27%) and scrubbing the oven (24%) are ranked as the top three tasks that the nation is determined to tackle.


Worryingly, when it comes to gas safety in our homes, only one in 10 (10%) are hoping to book in a safety check/servicing this spring for their gas appliances, with a third (33%) also admitting that gas safety checks often slip to the bottom of their to-do lists. 

Choose Pro-Tect to carry out your annual gas safety checks on your gas appliances.

RV Vehicle

Gas safety for caravans and motorhomes.

Gas Safe has issued guidance to people taking holidays in the UK this year in touring caravans, motorhomes and holiday homes. The useful tips remind holidaymakers that gas safety is just as important in their holiday home as their usual home.


Gas Safe Register’s tips to stay gas safe on a touring holiday are:

  • Hiring: Ask if the gas appliances in your leisure accommodation vehicle (LAV) have been safety checked and serviced. The hirer must do this by law and is required to provide an up-to-date landlord’s gas safety record

  • Buying a previously used LAV: Ask the vendor to provide any servicing and maintenance records. If these can’t be supplied, ask about having the gas installation checked by a Gas Safe registered engineer

  • Appliances such as gas cookers or gas fires will be different from those you’re used to at home. It’s a good idea to ask for copies of the appliance user guide or maintenance instructions

  • Ask for a demonstration on how to use the gas appliances/ installation, including the storage, positioning, and exchange of LPG gas cylinders

  • Gas cookers should not be used for heating, and require adequate ventilation when in use

  • Barbecues must only be used in open, well-ventilated spaces

  • Do not block any purpose provided ventilation

  • An MOT certificate for a motorhome is not a guarantee of the safety of the gas installation

  • Recognise the signs that a gas appliance may be unsafe. Black marks or stains around the appliance and lazy yellow or orange flames could be signs that it is not working properly. Do not use them until they’ve been inspected by a qualified Gas Safe registered engineer.

Our engineers at Pro-TectHP are LPG qualified and Gas Safe registered should you require any checks carried out in your own caravan or motorhome.


Pro-Tect's CO Alarm Advice

Reminder to check your carbon monoxide alarm(s):

  • Press the test button  

  • Check the expiry date 

  • Has it got a British standard symbol?

  • Is it fitted in the correct location

(if in doubt check with the detector manufacturer's instructions). 

Don’t take a chance...carbon monoxide is a silent killer. You won’t see, taste, or smell it.

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